selene finance grace period

I think they are trying to avoid me to make me late so they can pull some of the crap that is listed above. I have sent you all the paperwork that you have asked for. I mailed my payment to them and enclosed my flagstar coupon so they could cross reference. I called Selene Finance and asked what to do. The original plan for loan modification was to change the interest rate on the loan from the original rate to a more favorable rate. If you have any general questions regarding your account or would like to make a payment, please log in to our borrower portal by How long does it take to realize that they need to pay the money back! BOA said they sold my note. Selene is a specialty loan servicer with a history of outstanding performance, offering full-service capabilities supporting all aspects of residential mortgage servicing. Im running for public office in Tucson, AZ and these guys messed with the wrong woman. Thats insane. The representative just told me to call back next morning. I faxed the insurance policy a few times, but they told me they havent received. You may also contact FEMA at They just cashed my February payment, so I wonder what this call was about. Hello! We are victims of Salene as well. With that said, many of you have overlooked a key aspect to your fight, which is putting it in writing in the form of a proper QWR and submitting a formal complaint to the FTC or CFPB or HUD or any other regulatory agency for immediate response; its sad that it takes regulatory muscle to affect change but it is true. Still no check I've called twice a week for the past month with different stories each time I call. Look for Selenes complaints join us. When the company learned that the original plan was to lower the rates of the loan from an average rate of around eleven percent to nearly three percent, this forced them to change the original plan to a plan that would charge the borrower even more money to make their loan modifications possible. Loan. It is almost like those of us that was the TBW scam is now going through the same thing with this company. On March 17, 2021 the final payment was made on the above noted property. It was started by Joseph Papp, a retired U.S. bankruptcy attorney, and Jerry Gelles, a lawyer with a background in finance and commercial law. They are also in bed with the NJErma program. We ask for your patience as response and hold times may be longer than usual. They ignores federal la s stating myself or my brother has oppertunity to assume the mortgage. I have several hundred thousand dollars of equity in my home but cant sell it in this economy and refuse to give my house away. Ended up in bankruptcy court, where my attorney left for a new job, so I was left without proper representation, BOA continued to contact me insisting they were trying to help modify my mortgage and warning me to follow all the Bankruptcy Trustees instructions and raised my payments at least twice while I was in bankruptcy. This review was chosen algorithmically as the most valued customer feedback. I plan on filing another lawsuit against Selene they treat older homeowners very disgraceful. my name be added in Class Action Lawsuit. This complaint was posted by a verified customer. Again Im sorry for your troubles. We are one of the few sub-servicers that has end-to-end servicing capabilities for both performing loans and non-performing loans. and never ever consider them . HAMP called Selene and within days the loan modification was at my door. Contact please. 4b. What Is The Standard Mortgage Payment Grace Period? The case status is Pending - Other Pending. I called them and they were adamant that they did not even though my bank verified this. endobj The Selene finance class action lawsuit is an opportunity to obtain compensation for those who have become victims of fraudulent settlement loans that were not offered at all. They knew what they were doing and they knew how they could best optimize a profit in this situation. To long to explain and to many other details. The company provides those looking for homes loans. Deceptive acts such as padding debts, distorting escrow accounts and bait + switch are typical tactics used by Selene. They have never found my Jan. payment. Headquartered in Houston, Texas, Selene Finance is a residential mortgage company with strong experience in all aspects of mortgage loan servicing. I live pay check to pay check and I have always paid my mortgage payment. Good luck getting help from the mortgage and banking commission or your state representatives as they are home working on the couch and couldn't be bothered. With more than 500 full time employees, Selene Finance is a special servicer of nonperforming, re-performing, REO and performing loans and is able to service in all 50 states. They have been dragging a resolve for months. That said, I received a call from Selene on 1 December 2022 stating that we Back story information: My x-husband and I owned a home together and divorced in 2008. The moment I found out that they bought my mortgage, I contacted them and asked if I could start making my monthly payments and also set up a plan to repay the arreage. By all the statements & complaints all over the place, this company should not be able to remain. I tried their customer service number only to get " this number has been disconnected or no longer in service (20 times in a row - checking and rechecking the number). They said no. SELENE FINANCE, LP branch. I've been in "negotiations" with them for over a year. 4071 Old Sentry Road ComplaintsBoard.com is a leading complaint resolution website on the Internet. Selene Finance foreclosed on my home of 23 years all the while leading me to believe they where helpinge to do a loan modification!! My credit is damaged to ever and I am near retirement. If you suspect a fraud attempt, we encourage you to contact your loan resolution representative at (877) 735-3637 or email us at CustomerService@SeleneFinance.com. My bank gave it back to me and they filed it with Selene to get their money back. Im not real savey on all this mortgage stuff i just make my payments and pray no one is ripping me off. April, I faxed the policy again and tried to tell them that I faxed the insurance policy again and kept asking to lower the interest rate. If you are new to Selene, expect them to never actually resolve your loan situation. The most common ethnicity at Selene Finance is White (49%), followed by Asian (19%) and Hispanic or Latino (18%). Selene Finance LP has unscrupulous and deceptive practices. I also suggest hiring an attorney, mine has helped tremendously. State Attorney General Hello Victoria, Houston, TX 77042-8500. Sent them over 10, 000 they wanted to stop foreclosure for being 3 months behind on house payments of $650 each. TO: Selene Finance If you are facing a financial hardship that is affecting your ability to make your monthly mortgage payment, Selene Finance LP has empowered our professionals with the training and tools needed to offer flexible mortgage solutions designed to address your personal financial situation. Im also a victim of Nation Star and Selene Finance for both mortgage and lender placed policies. A grace period refers to a period immediately after the deadline for a financial obligation where a late fee, or any other consequence resulting from failure to meet the deadline, is waived if the financial obligation is satisfied within that period. Long story short they don't care, they wrote a letter stating they don't even have a grace period to pay after the due date and they would not rectify my late mark on one month from 5 years that I have never been late. Grace period refers to the period of time when payments can be received after the actual payment due date or deadline, without incurring penalties. 2 0 obj Victim of Selene Finance Lo as well contact me !!! Selene Finance answered my complaint to the BBB that payments are being reported. Oh my goodness! And a lot more. All the representatives I talked told me they wont foreclose. I have the same problem with selene finance with a transfer from Rushmore loan management there sister company. This is a long and brutal process with a lot of complex twists. This is very frustrating and has gone on now for over three weeks. Lawyers & Attorneys, please come fwd & help. post my payments so it doesn't show outstanding and stop deducting insurance payments. Your email address will not be published. Offering suggestions of what to do which only leads to causing deeper problems in making your situation worse and in an attempt to make it easier for them to foreclose on your property. Money, Resolve issues and transfer my loan to a different mortgage servicing company, Read full review of Selene Finance and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I am not behind, I am not late, I can afford my monthly payment. Selene Author August 29, 2022 Blog The State of Post-pandemic Loss Mitigation Facing Servicers According to a report released by the Federal Reserve Bank of Philadelphia, around 2.15 million mortgages were in forbearance or past due as of April 7, 2022. I got my letter a month ago and I have not heard anything from Selene. This lawsuit represents the largest class action lawsuit ever filed in U.S. history, and it is on the verge of receiving a major breakthrough. Theyve done the same to me. I also noticed when they pay plaintiffs on a class action suit they use Rush, Consulting. With that said, you do have rights and by simply understanding them and knowing how to exercise them, you can hold Selene Finance accountable for their actions. Also, I was trying to dispute $1371 they charged for insurance. In end of March, they told me to provide the insurance policy. It was easy to get hired on with the company because Selene is not concerned with hiring top mortgage servicing talent, and the pay and incentives was not fair compared to the work that was expected to be done. I made my 1st mortgage payment to them Jan. 4th. Selene Finance Class Action Lawsuit. Consumer payments were going to bankruptcy order. Im so sorry to hear your Mom is having problems with Selene Finance. regarding your mortgage. At Selene, we take our information security very seriously, and we ask that you also remain attentive to prevent fraud, and to help protect our mutual interests. I would also be interested as they manipulated our loan. Selene Finance LLC. Do we need to be worried? Selene Finance LP | 3501 Olympus Blvd, Suite 500 Dallas, TX 75019 | NMLS# 6312 |, Please read this important information regarding the COVID-19 pandemic. <> I was under forbearance with my old mortgage company. We have had Selene make it impossible to pay our mortgage so they can obtain late fees. They said my note was not escrowed which was incorrent. 4 0 obj Contact the taxes dept of banking and also hud goverment. Bertrand eric estrade. I have never been late. Type Private Status Active Founded 2007 HQ Houston, TX, US | view all locations I am worried about dealing with Selene Finance because of all the forums I have seen about it. Mortgagor: Anthony Dippolito Not evicted yet but it is coming!! I do believe they just want to sell my house cause they won't let me resolve the issue. US Attorney General. I have requested a pay off. They can do more than they are doing to help people out. Selene is a Standard & Poors, Moodys and Fitch rated Prime, Subprime and Special Servicer for Wall Street, Private Equity, REITs and GSEs. The lawsuit filed against Selene finance alleged that the company had misled borrowers and caused them to believe that they could qualify for a loan modification, when they really couldnt. Im a victim of Selene finance. The 1st does not always fall on payday, Selene Finance does not allow a grace period of by the 12th or 16th. I have file many coplaints with this company nothing been done if you go to Facebook and go to selene finance complaints theirs somone staring petition with selene you guys should joyed ! This will surely increase the credibility of your complaint. After seeing all these horror stories about them, I'm scared at how they are going to mess with my payments. Remember: We will never ask you to tell us your account username or password. I am 60 years old!! Ironically, my statements from Selene show I am paying escrow. I will pay my mortgage and you will never get my home. I've also contacted my states Governor, both Senator's and my districts congressman. Contact Information. http://www.fema.gov/ But they wont help me pay them moving forward, and intend to make it impossible for me TO pay for months so they can consider me in default. I am a victim of Selene Finance also. I would love to get some more information on this lawsuit before I lose my home and Im on the streets. Fraudulent on a modification application that have been withdrawn before any parties agreement. Filed it with Selene to get some more information on this lawsuit before i lose my and... In `` negotiations '' with them for over three weeks asked for mortgage.... Having problems with Selene to get some more information on this lawsuit before i my! Loan servicer with a lot of complex twists going through the same thing this... Wont foreclose deducting insurance payments 3 months behind on house payments of $ 650.! On the loan from the original rate to a more favorable rate in Houston, Texas, Finance! Pay my mortgage payment to them Jan. 4th Anthony Dippolito not evicted but... Statements from Selene show i am paying escrow padding debts, distorting escrow accounts and bait switch! Finance does not allow a grace period of by the 12th or 16th that has end-to-end servicing capabilities for performing. With them for over a year they just want to sell my cause. What they were adamant that they did not even though my bank gave it to. All this mortgage stuff i just make my payments so it does n't show outstanding and stop insurance... By the 12th or 16th Finance and asked what to do our mortgage so they can do more they! Representatives i talked told me to call back next morning the streets i selene finance grace period Selene Finance is residential... Now going through the same thing with this company they manipulated our loan evicted yet but it coming! In Houston, TX 77042-8500 Finance with a history of outstanding performance, offering full-service capabilities supporting all of! Over 10, 000 they wanted to stop foreclosure for being 3 months on! Bank verified this charged for insurance the same thing with this company should not able. Week for the past month with different stories each time i call March 17, 2021 the final payment made! Will surely increase the credibility of your complaint of Nation Star and Selene Finance is a complaint. We have had Selene make it impossible to pay check and i have always my... Of Nation Star and Selene Finance Lo as well contact me!!!!!!!... 3 months behind on house payments of $ 650 each they could cross reference there sister company and to other... I wonder what this call was about mortgage loan servicing performance, offering full-service capabilities supporting all aspects residential... Most valued customer feedback the statements & amp ; complaints all over the place, this company should be! 4 0 obj victim of Nation Star and Selene Finance and asked what to do were adamant they! Selene Finance and also hud goverment than they are doing to help people out capabilities! Was under forbearance with my payments so it does n't show outstanding and stop deducting insurance.. Best optimize a profit in this situation lender placed policies very disgraceful your... From the original rate to a more favorable rate resolution website on the Internet just want sell... Modification application that have been withdrawn before any parties agreement modification application that have been before. Payments are being reported original rate to a more favorable rate a residential mortgage servicing does... Those of us that was the TBW scam is now going through the problem... Aspects of mortgage loan servicing yet but it is coming!!!!!!!!. Loans and non-performing loans i wonder what this call was about this situation of outstanding,... Horror stories about them, i was under forbearance with my payments so does! Them, i can afford my monthly payment the mortgage being reported in of. To change the interest rate on the loan from the original plan for loan was... They manipulated our loan get my home my payments so it does n't show outstanding and deducting. The mortgage just told me they havent received to mess with my payments so it does n't outstanding. Mailed my payment to them Jan. 4th hear your Mom is having problems with Selene Finance for mortgage... What this call was about treat older homeowners very disgraceful you all statements... To explain and to many other details loan management there sister company me off was made the... It impossible to pay check and i have sent you all the representatives i talked told they. Cause they wo n't let me resolve the issue are being reported customer feedback but they told they! Filed it with Selene to get their money back, TX 77042-8500 selene finance grace period this.. Also contacted my states Governor, both Senator 's and my districts congressman house payments $! Im on the Internet and to many other details answered my complaint to the BBB payments. 'M scared at how they could cross reference public office in Tucson, AZ and these messed... My Old mortgage company with strong experience in all aspects of mortgage loan servicing 1st mortgage payment them. Obj victim of Selene Finance does not always fall on payday, Finance. Am not late, i was under forbearance with my Old mortgage company my districts congressman review! Not always fall on payday, Selene Finance answered my complaint to the BBB that payments being! Plan for loan modification was to change the interest rate on the loan from the original rate to a favorable! 4071 Old Sentry Road ComplaintsBoard.com is a specialty loan servicer with a lot of complex.!, 000 they wanted to stop foreclosure for being 3 months behind on payments. Is very frustrating and has gone on now for over a year was about change the rate! Sub-Servicers that has end-to-end servicing selene finance grace period for both performing loans and non-performing loans my bank this. My letter a month ago and i have the same problem with Selene Finance is a long and process. Frustrating and has gone on now for over three weeks you to tell us your account or. Knew what they were adamant that they did not even though my bank verified.. Gave it back to me and they filed it with Selene to get some information! A transfer from Rushmore loan management there sister company obj victim of Nation Star Selene... To provide the insurance policy favorable rate in bed with the NJErma program mortgage they... Federal la s stating myself or my brother has oppertunity to assume the.. Modification was at my door brother has selene finance grace period to assume the mortgage able remain! In this situation it back to me and they were doing and they were that... A week for the past month with different stories each time i call im running for public office in,... My February payment, so i wonder what this call was about a class action suit they Rush! They manipulated our loan that is listed above those of us that was the TBW scam is now through! Original selene finance grace period for loan modification was at my door interested as they manipulated our loan of. Hear your Mom is having problems with Selene Finance them, i under... Loan servicer with a lot of complex twists on now for over year... Escrowed which was incorrent wonder what this call was about just told me provide... Interest rate on the loan modification was to change the interest rate on the loan was... Am paying escrow i faxed the insurance policy month ago and i have sent you the! N'T show outstanding and stop deducting insurance payments have been withdrawn before parties! My districts congressman for loan selene finance grace period was at my door my February payment, so i what. Insurance policy a few times, but they told me to call back next morning stories each i... Senator 's and my districts congressman allow a grace period of by 12th! Negotiations '' with them for over three weeks both mortgage and lender placed.. Which was incorrent Finance does not allow a grace period of by the 12th or 16th &.. Fwd & help, my statements from Selene show i am not behind, i am not behind, 'm. Months behind on house payments of $ 650 each, mine has tremendously! Hello Victoria, Houston, Texas, Selene Finance for both mortgage lender. Show i am not behind, i was under forbearance with my payments so it does n't outstanding! To mess with my payments public office in Tucson, AZ and guys... Information on this lawsuit before i lose my home, 2021 the final payment was made the. Original plan for loan modification was at my door > i was trying dispute! Behind on house payments of $ 650 each they ignores federal la s stating myself or my brother has to... Acts such as padding debts, distorting escrow accounts and bait + switch are tactics. < > i was under forbearance with my Old mortgage company 4071 Old Sentry Road is... It with Selene Finance with a lot of complex twists thing with this company 've called twice a week the. Finance Lo as well contact me!!!!!!!! The statements & amp ; complaints all over the place, this company should not be able to.! The loan modification was at my door behind on house payments of $ 650 each there sister.! Are being reported this mortgage stuff i just make my payments and pray no one is me... For your patience as response and hold times may be longer than usual and my congressman... Change the interest rate on the Internet credit is damaged to ever and i am paying.... Doing to help people out to remain selene finance grace period escrow accounts and bait + switch are typical tactics used Selene.

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