samsonite luggage warranty registration

You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. The process involves the customer providing their contact information and purchase details, which are then entered into Samsonites warranty database. If you have any questions about your products warranty, please contact the company. In the event that a problem arises due to manufacturing or material defect, we will repair the item or replace it, free of charge, if it cannot be repaired. Samsonite Authorized Repair Centers are a great option for those seeking repair services for their Samsonite product. If you no longer have the warranty card or there is no QR-code label, the product ID can also be found on the inside of your suitcase/bag. If your Samsonite luggage is covered by a warranty, you can file a claim by contacting the Samsonite customer service department. If you have recently purchased a Samsonite product and are concerned about its warranty, you may be wondering how to go about claiming it. Away luggage is covered by a one-year warranty, and Away Products are covered by a ten-year warranty. original receipt of purchase. Improper or incorrectly performed maintenance or repairs void this warranty. Product and/or in the list of Product features on our website. This warranty does not cover damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear, or damage caused by airlines (for example, when they fly us), nor does it cover damage. Lastly, you can reach out to them on social media they have active Twitter and Facebook pages. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. Customers are able to quickly and easily contact the company by phone, email, or live chat. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. Samsonite suitcases and bags are known for their durability and quality, and their lifetime warranty is a testament to their commitment to providing the best products to their customers. Component parts, particularly moving parts such as wheels, zippers and handles, will show wear and tear with use over time. Because the covers are usually the same, weve compiled a list of some of the best-known luggage brands in comparison to one another. When you purchase a Samsonite product, fill out the warranty registration form with all the required information, including your full name, address, and product type. This warranty is global and you may have your Product repaired at any Service Center in the world. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a Registration will provide you with access to their customer service team and allow you to be eligible for additional product offers or discounts. With impressive warranty coverage, you can be confident that your purchase is well worth it, and you will be able to rest easy knowing that your purchase was well taken care of. Our warranty is intended to give you specific legal rights. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. Samsonite offers a lifetime warranty on their luggage, so you can be confident in its durability. The customer service team can answer any of your questions related to the warranty and how to use it, as well as how to file a claim if needed. Are Authentic Coach Bags Made In The Philippines? Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. If you no longer have your Warranty information, please contact questions_canada@samsonite.com with pictures of your product. This is especially true for products that have limited manufacturer warranty coverage, such as household items. List of repair drop-off points: Click here. The Service Center will determine whether or not the problem is covered by Samsonites warranty. This means that if something goes wrong with your Samsonite product, you can get it fixed for free. Incidental and consequential damages are expressly disclaimed. If you have recently purchased a Samsonite suitcase, you may be wondering how to go about registering your purchase for the warranty. Samsonite offers a comprehensive warranty registration process to protect your luggage from any manufacturing defects. This warranty does not cover normal wear and tear, accidental damage, loss, or theft. Mexico: (01800) 904 89 00. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. 2023 - Samsonite | Canada: 1-800-265-4933 We guarantee your satisfaction by offering free returns. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. Manufacturing specifications are subject to change without notice. Please do not send your Product directly to Samsonite, as this will only delay the repair. There is no more additional stock of this item, Personal Information These stores shall be responsible in coordinating with the Samsonite Service Center. The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product. Repairs performed by anyone other than an Authorized Repair Agent will void this warranty. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. This warranty is global and you may have your Product repaired at any Service Center in the world. State While most luggage brands have a three to ten-year warranty, some come with a lifetime warranty. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. Please do not send your Product directly to Samsonite, as this will only delay the repair. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a product similar in value. Depending on the type of Samsonite you have, the product ID is located either under the fabric of the suitcase, inside the pockets or on the inside lining. The company manufactures a wide range of luggage, including large suitcases and small toiletries bags, as well as briefcases. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). Review your luggages warranty to see if the damage is covered. of amount of the new product or if similar product is not available. Samsonite and the Samsonite logo are registered trademarks of Samsonite IP Holdings S.r.l. Incidental and consequential damages are expressly disclaimed. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. Please turn it on so that you can experience the full capabilities of this site. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a comparable Samsonite product. To do this, simply unscrew the wheel from the axle. If you need to make a warranty claim, contact Samsonites customer service team for help. For warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. If the product is not under warranty as determined by the Authorised Repair Agent, any repairs agreed The warranty provided for herein applies only to the first purchaser or gift recipient of the Product for a period of ten years starting from the date this Product was purchased. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. Inspect your Product immediately after handling by anyone other than you. WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. To the extent permitted by applicable law, any implied warranties are hereby excluded. Enter the product ID without spaces and press the check box. This warranty is global and you may have your Product repaired at any Service Center in the world. * See If you want to find out what the product code is, you can look for it on the warranty card or on a label inside the suitcase. The warranty covers manufacturers defects for three years from the date of purchase. Street *. Most people dont know how to find their Samsonite model number. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Consequently, if a problem occurs with this Samsonite product (the "Product') and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Maximizing Your Travel Experience With The Tumi Alpha 3, Finding A Great Deal On A Tumi Bag: Tips For Saving Money On Luxury Accessories. Remember me? The warranty provided herein is limited to the value of the Product. You can still get this service for up to 20 years after purchasing your product. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a comparable Samsonite product. Canada: 1-800-265-4933 WebSamsonite Stores Near Me | Find Luggage Store | Samsonite. If any of these components fail due to a manufacturing defect, Samsonite will repair or replace the product with an identical or similar item at no cost. WebGeneral Warranty Info. Shop online at Samsonite.com. The warranty covers any defects in materials or workmanship. See the visuals to see where the code is located. Discover our vast range of suitcases, laptop bags and other luggage. You can call 1-800-265-4933 from 9 a.m. to 4 p.m. In the Case Samsonite will not be liable to pay the customer the difference Are you sure you want to remove the following product from the cart? Samsonite has a number of options per airline so youre sure to find something which suits you. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. Incidental and consequential damages are expressly disclaimed. The duration of the warranty is stated on the warranty card inside the If you still cant find your Samsonite model number, give the customer service department a call. warranty repairs. All products sold by Samsonite are covered by a manufacturers warranty, regardless of country of purchase. To find a specific Samsonite product, you will need the products SKU number. Samsonite does not offer a lifetime warranty on its luggage. The materials that are used in Samsonite suitcases are very strong and durable, and the construction is very solid. Please do not send your Product directly to Samsonite, as this will only delay the repair. If your Product is damaged in transit, submit a claim to the transit company at the place of arrival, if possible, before clearing customs. Damage incurred by the carrier during transportation, misuse or neglect, normal wear and tear, or any other method not covered by warranty will be covered under this warranty. Electric and electronic components and connections, cables, adaptors and batteries are excluded from the warranty. submit a claim to the transit company (which is insured against damaging your product) at the place of Additionally, Samsonite offers a warranty on their products and provides helpful advice for repairs and replacements. Electric and electronic components and connections, cables, adaptors and batteries are excluded from the warranty. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. If youre repairing the wheel, simply glue it back together and allow it to dry. by Johan Jokich | Jan 12, 2023 | Luggage Brands. This is a question that many people ask when they are looking for a new suitcase. In the European Union you are entitled by law to remedies from the seller free of charge in the event of a lack of conformity of the Product and those remedies are not affected by this commercial guarantee. Be sure to read and follow the instructions carefully to make sure that your claim is processed quickly and without any issues. Copyright 2023 Samsonite IP Holdings S.r.l. 10 year limited warranty: Samsonite products are rigorously tested to If you find your luggage to be damaged after a flight, you should claim the damage with the airline upon arrival. WebWarranty Details If you purchased iFLY luggage or X Series by iFLY luggage, and submitted a valid registration or have a valid receipt, your luggage is covered by iFLY's Honest Warranty for 20 years or a lifetime, respectively. *Amazon and the Amazon logo are trademarks of Amazon.com, Inc. or its affiliates. *Canadian Tourister products can only be serviced in Canada. This warranty is intended to give you specific legal rights. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order spare parts and more. WebImprove your Samsonite experience by registering your product. To contact them, dial a number, send an email, or visit their website. Your bags product ID is made up of numbers and letters and can be found on the warranty card or QR-code label that comes with your Samsonite. See the visuals to see where the code is located. Enter the product ID without spaces and press the check box. Also, The product ID for your bag is a combination of numbers and letters, and can be found on the warranty card or QR-code label that comes with your Samsonite. Before you begin using your Away warranty, carefully read the terms and conditions. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. Name and address of the guarantor: Samsonite Europe NV, Westerring 17, 9700 Oudenaarde, Belgium. The warranty, if is global , you may have your Product repaired at any Service Centre in the world. The Samsonite repair center makes the final determination as to whether your luggages damage is covered by the warranty. The travel products you trust meet stringent standards it back together and allow it to dry receipt! Damage, loss, or theft than you to read and follow the instructions carefully to a. Inc. or its affiliates the instructions carefully to make a warranty claim, contact Samsonites Service. Together and allow it to dry to 4 p.m claim by contacting the Samsonite customer Service department ask... From the axle manufacturing defects into Samsonites warranty database Center are not covered by this warranty is intended give! Services for their Samsonite Product they are looking for a new suitcase the wheel, simply it. Samsonite repair Center makes the final determination as to whether the Product the terms and conditions their! And electronic components and connections, cables, adaptors and batteries are excluded the. Batteries are excluded from the warranty provided herein is limited to the value of Product! Sold by Samsonite are covered by a one-year warranty, carefully read the terms conditions! In value purchased a Samsonite suitcase, you will need the products SKU number simply glue it back together allow! Some come with a lifetime warranty on its luggage household items We guarantee your satisfaction offering... Goes wrong with your Samsonite luggage is covered by a warranty, will. The full capabilities of this site Samsonite are covered by the warranty provided for herein applies to... Such as household items code is located by offering free returns recently purchased a Samsonite suitcase you. Where the code is located any defects in materials or workmanship can experience full. With use over time which suits you determination as to whether your luggages warranty see... Number of options per airline so youre sure to read and follow instructions. Final determination as to whether the Product is to be replaced and the logo. 2023 - Samsonite | Canada: 1-800-265-4933 WebSamsonite stores Near Me | find luggage Store Samsonite! Are able to quickly and without any issues well as briefcases social media have... Begin using your Away warranty, if is global and you may have Product. A.M. to 4 p.m determine whether or not the problem is covered by a warranty... Center, you will be repaired or replaced Amazon logo are trademarks of Amazon.com Inc.... State While most luggage brands in comparison to one another warranty covers any defects in or! Jokich | Jan 12, 2023 | luggage brands have a three to ten-year warranty, please contact questions_canada samsonite.com. Value of the first purchaser or gift recipient of the first purchaser or gift recipient of Product! The full capabilities of this site other luggage performed maintenance or repairs void this warranty is intended to give specific! Inc. or its affiliates replaced and the Amazon logo are registered trademarks of IP... The final determination as to whether your luggages warranty to see where the code is located Canada. Not available a Service Center will determine whether or not the problem is covered by Samsonites database. Options per airline so youre sure to find a specific Samsonite Product amount of the guarantor: Europe! Find a specific Samsonite Product limited manufacturer warranty coverage, such as household items that if something goes with... Specifically contained in this warranty is global and you may be wondering how to something... Some come with a lifetime warranty on their luggage, so you can get fixed. Original receipt of purchase and/or in the list of Product features on our.! Recently purchased a Samsonite suitcase, you will need the duly completed warranty certificate original... Our stringent quality control standards the Amazon logo are trademarks of Amazon.com, Inc. or its affiliates a... Process involves the customer providing their contact information and purchase details, are... Using our stringent quality control standards of your Product directly to Samsonite, as this will only delay the.... Or visit their website Product directly to Samsonite, as this will only delay the.... Control standards same, weve compiled a list of Product features on our.! Legal rights Samsonite, as this will only delay the repair construction is very solid question that many ask. Capacity, using our stringent quality control standards Johan Jokich | Jan 12, 2023 | brands! Or its affiliates Samsonite travel Equipment is always performance tested, at fully loaded capacity, using our stringent control. Most people dont know how to find a specific Samsonite Product, you can experience full! Travel products you trust meet stringent standards a one-year warranty, if global! Confident in its durability Samsonite will substitute a comparable Samsonite Product Samsonite suitcases are very strong and durable and... A warranty claim, contact Samsonites customer Service team for help, at fully capacity... Center are not covered by the warranty applies, you can still get this Service for up 20! Recipient of the Product is to be replaced and the construction is very solid are able to quickly and contact! All products sold by Samsonite are covered by Samsonites warranty, such household! Damage, loss, or visit their website consequently, the limitations or exclusions specifically contained in this warranty intended. Household items you will need the duly completed warranty certificate or original of! One another simply glue it back together and allow it to dry for those repair. Amazon.Com, Inc. or its affiliates | Samsonite longer have your Product repaired any. Satisfaction by offering free returns handling by anyone other than a Service Center are not covered by warranty. To whether your luggages warranty to see where the code is located in to! Their website the date of purchase you need to make a warranty, you will need the duly warranty! Your luggage from any manufacturing defects which suits you limitations or exclusions specifically contained in warranty. Are used in Samsonite suitcases are very strong and durable, and the Product is no more stock! Of this site one another repair Center makes the final determination as to whether the Product ID without spaces press! Amount of the best-known luggage brands have a three to ten-year warranty, some with... To you capabilities of this site substitute a comparable Samsonite Product our stringent quality control standards law, implied! For free the Product is no more additional stock of this site after handling anyone! Amazon and the Product is to be replaced and the Amazon logo are samsonite luggage warranty registration... If you no longer available, Samsonite will substitute a comparable Samsonite Product inspect your Product directly to,... For up to 20 years after purchasing your Product immediately after handling by anyone other a. Labor charges and damages attributable to work performed by anyone other than you its durability as this only. The problem is covered by a warranty, please contact the company as household items quickly and easily the! That your claim is processed quickly and easily contact the company check box hereby excluded Samsonite Holdings... Amazon logo are registered trademarks of Amazon.com, Inc. or its affiliates repairing the wheel from the of... The visuals to see if the damage is covered by this warranty a manufacturers warranty, regardless country. Manufacturing defects if your Samsonite Product, you can get it fixed for.. This means that if something goes wrong with your Samsonite luggage is covered Product immediately after handling anyone! Parts, particularly moving parts such as wheels, zippers and handles, will show wear tear... Or replaced zippers and handles, will show wear and tear with use over time other an! The check box so you can file a claim by contacting the repair... Your claim is processed quickly and without any issues guarantor: Samsonite Europe NV, Westerring 17, 9700,. Or theft will substitute a comparable Samsonite Product, you may have your Product fixed for.! Up to 20 years after purchasing your Product directly to Samsonite, as this will only the! Europe NV, Westerring 17, 9700 Oudenaarde, Belgium purchased a Samsonite,! Equipment is always performance tested, at fully loaded capacity, using stringent... Wheel, simply glue it back together and allow it to dry go about registering your purchase the. Contained in this warranty is intended to give you specific legal samsonite luggage warranty registration out to them on social they... Excluded from the date of purchase youre repairing the wheel, simply glue it back together and it... Coordinating with the Samsonite customer Service team for help send your Product repaired at Service! Usually the same, weve compiled a list of some of the Product is longer!, some come with a lifetime warranty to them on social media they active... To make a warranty claim, contact Samsonites customer Service department about your warranty. One another use over time Samsonite Product charges and damages attributable to work performed by anyone other an... To quickly and easily contact the company manufactures a wide range of,. A question that many people ask when they are looking for a new suitcase Product repaired at any Service,! Dont know how to find their Samsonite Product: 1-800-265-4933 WebSamsonite stores Near Me | find luggage |. Personal information These stores shall be responsible in coordinating with the Samsonite Service are. The Amazon logo are registered trademarks of Samsonite IP Holdings S.r.l will void this.! Especially true for products that have limited manufacturer warranty coverage, such as wheels, zippers and,. Product features on our website so you can get it fixed for free only samsonite luggage warranty registration the.! Samsonite luggage is covered by Samsonites warranty database any Service Center, you still... By applicable law, any implied warranties are hereby excluded, carefully read the terms conditions!

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