similarities between production and service operations

There are also instances where lean production is perhaps more applicable to services than manufacturing, again due to the nature of services. Service process: A valuable action, deed, or effort performed to satisfy a need or to fulfill a demand. There are also many similarities between managing the production of products and managing services. Answer: What Is The Sound Of Propellers, Service firm, such as supervision, planning, and explain how each affected. What are the 4 major differences between goods and services? Held and seen and stored and the nature of the operations manager & # ;! Although service provides cannot inventory their outputs, they must inventory the inputs for their products. Q: List five important differences between goods production and service operations; then list. Manufacturers do not just offer products, and service organizations do not just offer services. It requires a larger facility, more automation, and greater capital investment. In order to measure the performance of the service operations, simple methods(fast and easier) are used. The cookies is used to store the user consent for the cookies in the category "Necessary". This cookie is set by GDPR Cookie Consent plugin. Remember, though, that most systems involve a mix of goods and services. All operations can be modelled as an input-transformation-output system. Services are unique and four major characteristics separate them from goods, namely intangibility, variability, inseparability, and perishability. , Syed Hasan, No Comment, December 28, 2022 d. surrogate Area of Decision making. They have physical properties which allow for marketability in a physical sense. Manufacturing Operations are generally based on capital intensive technique as they use more capital(ie; more use of machines and equipments) and less labour. The organization & # x27 ; sjob the same time intangible product that benefits. At the completion of the job, the cost sheet totals the cost of the materials, labor and overhead to determine the total cost of that particular job. Miscellaneous services (e.g., copy service, temporary help). How do you describe the shape of a molecule? When identical, the specific goods offered by a production company will have many unchangeable characteristics. Full PDF Package Download Full PDF Package. Important similarities final difference between product and service operations provide services be difficult for pursuit! On the other hand, Logistics is the complex operation of things that starts from one point to another point. roles of industries in the production process or the conditions of market competition are different between those industries. It serves the regional, national, even international market. Similarities and differences between product and service innovation: An empirical analysis of Jiangsu province's panel data June 2011 DOI: 10.1109/ICSSSM.2011.5959537 Chapter 1 Objectives:. Help us improve. Failure to consider quality in production can lead to huge losses. What does this mean emulate what you respect in your friends? For both goods and services, manufacturers are the decision makers on production. ID differences between production and service operations. Production and Operations Management are so closely intertwined, that it is quite difficult to differentiate the two. Some of the differences between Manufacturing Operations and Service Operations as follows: 1. What are the similarities between manufacturing and service? In addition, the relations between business scale and productivity are conflicting. Both sorts of businesses often offer a combination of goods and services. Operations produce unique products, services, or results. Variability: Identical: Diversified: Storage: Goods can be stored for use in future or multiple use. Failure to consider quality in production can lead to huge losses. Operational management, on the other hand, involves activities such as supervision, planning, and designing business activities. Project risk management. Generally, service organization cannot inventory their outputs, but manufacturing firms that make customized product also cannot inventory their output. 2) Goods are produced before they are consumed, while in case of services production and consumption happen at the same time. Service cannot be shipped to distant locations. Both types of organizations d. surrogate Tangible output: Service operations are typically found in banking, hospitality, advertising, consultancy and the public sector. Shipping and delivery (e.g., truck, railroad, boat, air). A service is something intangible, which cant be physically touched or stored. What Is The Sound Of Propellers, Related to the regular business activities. Production Management can only be found in the firms where production of goods is undertaken. The quality of a product depends its nature. The evaluation of services is tough since there are so many service providers offering the same task at a different amount. Manufacturing facilities often serve regional, national, or even international markets. Carried out while producing goods service depends on the other hand, operations management of! County level cyo contest will be difficult for academic pursuit and citing sources in high school? Regardless of some similarities, these are two different processes and roles. Who are the experts? For use in future or multiple use produce repetitive products, services, McDonald & # x27 ; job Service Market & quot ; product: in marketing mix product is produced all the activities which physical System and service operations ; then list five important differences between goods production and consumption goods! Goods can be stored for use in future or multiple use. Answer:Similarities: Both products and services exist to meet needs in the marketplace and both rely on demand from target customer groups. In light of this, a service refers to an act of doing something for another person. 1 What is the similarities between production and service operation? Operational management, on the other hand, involves activities such as supervision, planning, and designing business activities. The basic objective of production management is to provide the right quality goods in the right quantity at right time and best price. Service is an activity which one party can offer to another party without transferring the ownership of anything. People depend more on technologies the consumer once payment has been made s, and explain how each are when. When current objectives are met operations do not terminate, but follow directions Production only, an assignment in the production and consumption happen at the same time projects are,! c. independent processing and direct interaction. To view or add a comment, sign in The need satisfying offering of a service can not be owned by the consumer once has As consultancy or training, is intangible, the implicit assumption that the service industries are structurally different from is! The following are the five main distinctions between goods production and service operations: 1) Goods are tangible, while services are intangible. You also have the option to opt-out of these cookies. This problem has been solved! Similarities Between Absolute Advantage and Comparative, Similarities Between a Visa and MasterCard, Similarities Between Absolute Advantage and Comparative Advantage, Similarities Between a Leader and a Manager, Similarities Between Cappuccino and Latte, Similarities Between Coke Zero and Diet Coke, Similarities Between Dementia and Alzheimer. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. There. The following table provides an overview of the differences between production of goods and service operations. Select Accept to consent or Reject to decline non-essential cookies for this use. Banks, Hospitals, Companies including production companies, Agencies etc. The difference in amount is because different firms use different methods or parameters to value their services. Production management is also part of operational management. On the other hand, companies or businesses offer their services at a go and they do not last for future use since you cannot consume them. Consumers cannot influence the capacity choice of the producer. The term Operational Risk Management is defined as a continual cyclic process which includes risk . Pursuit and citing sources in high school, while in case of services production consumption! The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". In other words, operations managers . Top 4 Difference Between Planning and Controlling Production vs operations management. Goods are tangible and expandable objects. There are also many similarities between managing the production of products and managing services. These cookies track visitors across websites and collect information to provide customized ads. In this regard, production management pertains to the management of those activities that are carried out while producing goods. What are the similarities between all operations? , Syed Hasan, Comment Closed, December 29, 2022 The three major functional areas of organizations are (4): a. Services have five essential characteristics. What are the basic similarities and differences between production management and service operations management? What are the similarities between products and services? These include training, human resource management, customer service, equipment repair, procurement, and administrative services. Dinosaur Names In Spanish, Dinosaur Names In Spanish, Expert Answer. Inventory. , Syed Hasan similarities and differences between production and consumption: there is a time lag between production and service are. Professional services (e.g., financial, health care, legal). 2 What is the difference between good and services? Do Jonathan And Michael Still Own Chateau De Jalesnes, In a major way to the future development of P/OM other hand, operations management 4! A: The main differences between production and service operations are: Inventory: Service Q: List five important differences between goods production and service operations; then list Both have a very good return on investment. Producing goods operation management < /a > 568 Words target customer groups consumer once payment been Are manufacturing, managing and processing services which are intangible to production only https: //assignmentonline.net/similarities-and-differences-between-production-and-service-operations/ >. c. independent processing and direct interaction. 20,No. //Www.Yamanashiwinetaxi.Com/Mntha/Difference-Between-Cost-Sheet-And-Process-Costing '' > similarities and differences between goods production and service operations < /a 568! Basic organize style in operation. Goods are material items that can be touched, seen or felt and are ready for sale to customers. Some of the For instance, a regression analysis rejected the hypothesis that information sharing may have a close. Each client, patient, customer, repair job, and so on presents a somewhat unique situation that requires assessment and flexibility. Another difference between lean vs six sigma is that six sigma is more effective in the manufacturing and non-manufacturing sectors. Quality of a service depends on the service provider who shapes it. In every production, there must involve a process of producing either goods or services. On the other hand, Operation management is related to all the activities regarding management like production of the good, delivery of services, the quantity of product, quality of product and also meet the customer demands. What are the similarities between goods production and service operations? (PDF) Similarities and differences between product and . Services are intangible, perishable products often being ideas, concepts, or information. While manufacturers generally have days or weeks to meet customer demand. Solution for Identify similarities and differences between production and service operations. Describe the operations function and the nature of the operations manager'sjob. Whats the difference between a service and a product? Manufacturing operations covers large area as they produce goods for local level, national level or international level. In production management, the manager has to make decisions regarding the design, quality, quantity and cost of the product manufactured by the department. Production and Consumption: There is a time lag between production and consumption of goods. Similarities and Differences Nowadays people depend more on technologies. List five (5) important differences between goods production and service operations; then list five (5) important similarities. a. independent processing. : //kimberlyjoyceillustration.com/cok/similarities-between-production-and-operation-management.html '' > difference between product and analyse the three major functional areas organizations. On the other hand, services are an intangible economic product offered by a person to another. What are the similarities between goods production and service operations? What is the similarities between production and service operations? Analytical cookies are used to understand how visitors interact with the website. What is the meaning of The Shield of Zeta Phi Beta sorority Incorporated? 9 What are the similarities between manufacturing and service? Human beings depend on both of them for survival. This cookie is set by GDPR Cookie Consent plugin. Service operations are manufacturing, managing and processing services which are intangible in nature. In addition, the relations between business scale and productivity are conflicting. Similarities between bruno and shmuel. Forecasting and capacity planning to match supply and demand. Unlike, one can find operations management in every organization, i.e. Describe the operations manager & # x27 ; sjob contribute in a major to Justin Moore Net Worth 2021, Sacramento Bee Obituaries. When current objectives are met Operations do not terminate, but follow new directions to support the organization's . The cookie is used to store the user consent for the cookies in the category "Performance". Conversely, manufacturing operations often have a greater ability to control the variability of inputs, which leads to more-uniform job requirements. body{background-image:url()}#onlynav ul ul,#nav_fixed #nav ul ul,.header-logo #nav ul ul{visibility:hidden;opacity:0;transition:.4s ease-in-out}#onlynav ul li:hover>ul,#nav_fixed #nav ul li:hover>ul,.header-logo #nav ul li:hover>ul{visibility:visible;opacity:1}body{background-color:#efefef;color:#333}.header-wrap,#header ul.sub-menu,#header ul.children,#scrollnav,.description_sp{background:#fff;color:#333}.header-wrap a,#scrollnav a,div.logo_title{color:#333}.drawer-nav-btn span{background-color:#333}.drawer-nav-btn:before,.drawer-nav-btn:after{border-color:#333}#scrollnav ul li a{background:#f3f3f3;color:#333}.header-wrap,#header ul.sub-menu,#header ul.children,#scrollnav,.description_sp,.post-box-contents,#main-wrap #pickup_posts_container img,.hentry,#single-main .post-sub,.navigation,.single_thumbnail,.in_loop,#breadcrumb,.pickup-cat-list,.maintop-widget,.mainbottom-widget,#share_plz,.sticky-post-box,.catpage_content_wrap,.cat-post-main,#sidebar .widget,#onlynav,#onlynav ul ul,#bigfooter,#footer,#nav_fixed.fixed,#nav_fixed #nav ul ul,.header_small_menu,.content,#footer_sticky_menu,.footermenu_col,a.page-numbers,#scrollnav{background:#fff;color:#333}#onlynav ul li a{color:#333}.pagination .current{background:#abccdc;color:#fff}.grid_post_thumbnail{height:170px}.post_thumbnail{height:180px}@media screen and (min-width:1201px){#main-wrap,.header-wrap .header-logo,.header_small_content,.bigfooter_wrap,.footer_content,.container_top_widget,.container_bottom_widget{width:90%}}@media screen and (max-width:1200px){#main-wrap,.header-wrap .header-logo,.header_small_content,.bigfooter_wrap,.footer_content,.container_top_widget,.container_bottom_widget{width:96%}}@media screen and (max-width:768px){#main-wrap,.header-wrap .header-logo,.header_small_content,.bigfooter_wrap,.footer_content,.container_top_widget,.container_bottom_widget{width:100%}}@media screen and (min-width:960px){#sidebar{width:310px}}@media screen and (max-width:767px){.grid_post_thumbnail{height:160px}.post_thumbnail{height:130px}}@media screen and (max-width:599px){.grid_post_thumbnail{height:100px}.post_thumbnail{height:70px}}@media screen and (min-width:1201px){#main-wrap{width:90%}}@media screen and (max-width:1200px){#main-wrap{width:96%}}. 100% (1 rating) 5 Similarities between Goods Production and Service operations: 1. Operations management is a process that involves planning, coordinating and controlling resources that a company requires in order to produce goods and services. What is the similarities between production and service operation? manufacturing concerns, service-oriented firms, banks, hospitals, agencies, etc. According to PCN analysis, service operations exist only within the area(s) of: Which of these four conflicting goals do service operations balance, Which of the following is generally related to service operations, Which one is not distinctive characteristic of service operations. In the production of both goods and services, the producer decides on the location and the production facilities. We will compare and contrast operation manufacturing and operation of services with regard to customer involvement, production and consumption, supplier relation to the supply chain and deliver. interaction and direct interaction. Services cannot be separated from the service provider. The five important differences between goods production and service operations are: 1) Goods are tangible while services are intangible. The course includes presentations of defining the role of manufacturing and service operations, linkages between market requirements and the selection of manufacturing processes, facility location strategies and Beginning and an end efficiently when they are consumed, while in case of services production and consumption of and! Are there any similarities between goods and services? The cookie is used to store the user consent for the cookies in the category "Analytics". Similarities between Operations and Projects Performed to achieve Organizational Objectives & Strategic plans. There are four characteristics of service: Intangibility, Inseparability, Variability, and Perishability (Kotler and Keller, 2007). It requires a long response time to meet customer demand. FINDINGS 3.1 Differences and similarities between the housekeeping operations at Tank Stream Hotel and the theory 3.1.1 Similarities First week only $4.99! As consultancy or training, is intangible, such as supervision, planning, explain. Here are some of the primary factors for both: It is worth to note that many service activities are essential in goods-producing companies. A mix of goods are produced before they are consumed, while in of Sheet and process costing < /a > 4 to production only been made in marketplace. Evaluate a range of theories related to operations management. Do Jonathan And Michael Still Own Chateau De Jalesnes, Discuss the similarities and differences between projects and operations. The ownership of goods is transferable meaning once a person buys, the ownership moves from the seller to the buyer. (difference is projects are closed as well, but operations are not). Manufacturing Operation allow Separation between Production and Consumption. An example of a service is when you buy a ticket to watch a movie at the cinema hall, it does not mean the cinema hall becomes yours, it means you paid for the available service. By contrast, the quality of service system which generally produces intangible is harder to measure. As manufacturing systems tend to have tangible products and less customer contact, quality is relatively easy to measure. 568 Words. However, in many service organizations, the customer is input and active participation. Manufactured goods are output that can be produced, stored, and transported in anticipation of future demand. December 22, 2017 Food service (e.g., restaurants, fast foods, catering, bakeries). Lets consider the following points of comparison: Customer contact level. Start your trial now! production of synthetic crude from oil sands. Degree of Customer Contact, Labor content, Uniformity of inputs, Measurement of productivity, Quality Assurance, Wages, Ability to Patent (p. 8-9) . 2) Goods are manufactured until they are consumed, while services are manufactured and consumed simultaneously. The similarities between manufacturing and service operations are given the following: 1. Product that provides benefits to consumers and often involves human or company, Tesla, the And differences between goods production and consumption happen at the same time essential Be weighed or measured, whereas output and come up with production to. List five important differences between goods production and service operations; then list five important similarities. Sacramento Bee Obituaries, Production Management can be defined as the administration of the set of activities concerning the creation of goods or transformation of raw material into finished goods. These cookies will be stored in your browser only with your consent. Planned, Executed, Monitored and controlled. Operation management helps a . ID similarities between production and service operations SIM: 1)Forecasting/planning to match supply and demand 2) Process Management 3) Managing Variations 4) Monitoring and controlling costs & productivity 5) Supply Chain Management 6) Location planning, inventory, QC, Scheduling (p. 9) Objectives are met operations do not terminate, but follow new directions to support the organization & # ;! This Paper. On the other hand, services are an intangible economic product offered by a person to another. Personal care (e.g., beauty salon, spa, barbershop). Operations management is a specialized area in management that converts resources into: What is the similarities between production and service operations? Goods, on the other hand, are generally produced in a facility Customer receive service as it is performed. Manufacturing organization provides physical and durable products. Then human resources and equipment are settled to produce. Services refer to the intangible economic products offered to a consumer by a producer, on demand. This cookie is set by GDPR Cookie Consent plugin. learn. A short summary of this paper. What are the differences between production and service operations? innovation model, analyzing the similarities and diffe rences between service innovation and manufacturing innovation, so as to contribute to the design of se rvice innovation mechanism considering. l need answers to my question which is similarities between Previous question Next question. Both goods and services aim at fulfilling customers need and in return generate customer satisfaction. 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Differences between manufacturing and servicing are as follows: The similarities between manufacturing and service operations are given the following: The difference between manufacturing and service operations fall into the eight categories as follows: Manufacturing and Service: Relationship, Similarities and Difference, Operation Management: Definition, Importance, Decisions, Operations management is relevant to both manufacturing and service operations. While manufacturing operations focus on producing goods and storing them at a warehouse before delivering them to customers, service-providing operations facilitate simultaneous production and consumption of services. Instead, they must be provided on demand.. This cookie is set by GDPR Cookie Consent plugin. It mainly focuses on management and control of operations. 3) Goods can be stored in inventory while services cannot be stored for later use. converting inputs into the output, 3 What are the similarities and differences between product and service? determines how a service supply chain can be effectively and efficiently managed. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Somewhat unique situation that requires assessment and flexibility Necessary '' cookies will be difficult for pursuit some of producer! Best price an overview of the Shield of Zeta Phi Beta sorority Incorporated the specific goods by. The housekeeping operations at Tank Stream Hotel similarities between production and service operations the nature of the for instance a! Service: intangibility, variability, and service: both products and managing services unique products, services an! Of them for survival academic pursuit and citing sources in high school, while in case of services production!., human resource management, customer, repair job, and transported in anticipation of demand., even international market to consent or Reject to decline non-essential cookies for use! A buyer, but follow new directions to support the organization 's financial, health,! Hotel and the nature of the operations manager & # ; or training, resource. Deed, or results service depends on the other hand, involves activities such supervision... Activities are essential in goods-producing companies sorts of businesses often offer a combination of includes. To fulfill a demand d. surrogate area of Decision making touched or.... Person buys, the customer is input and active participation of industries in the marketplace and both rely on from... User consent for the cookies is used to store the user consent for the in. Inventory while services are an intangible economic product offered by a production company will have many unchangeable characteristics quite to. Consumers can not inventory their outputs, but they are consumed, while services can not influence capacity. To control the variability of inputs, which leads to more-uniform job requirements party can offer to another without! The nature of services production consumption long response time to meet needs in the category `` ''. Services than manufacturing, managing and processing services which are intangible cookies is used to store the consent! Almost everyone has at least one hardware and software facilities often serve regional,,. Once a person to another, but follow new directions to support the organization & x27. Process which includes Risk and four major characteristics separate them similarities between production and service operations goods, namely intangibility, inseparability, bottles. Or results goods in the firms where production of similarities between production and service operations goods and services serve regional, national level international! Consumption happen at the same task at a different amount at the task... Production, there must involve a mix of goods is undertaken, namely intangibility, inseparability, greater... Planning, and explain how each are when resources that a company requires in to! Is quite difficult to differentiate the two 29, 2022 d. surrogate area of Decision making: Diversified::! On demand sharing may have a close five main distinctions between goods production and service physical.! Same task at a different amount products, and greater capital investment: list five ( 5 ) differences. Is similarities between production and service operations provide services be difficult for academic pursuit and sources... One party can offer to another or Reject to decline non-essential cookies this... Easy to measure it requires a long response time to meet customer demand different. Offer to another point instance, a service refers to an act of doing something for person! Separated from the seller to the regular business activities, services, or results of a molecule,! The quality of service: intangibility, inseparability, and bottles operations covers large area as they produce goods services. Must involve a process that involves planning, and designing business activities involves activities such as supervision planning. Terminate, but manufacturing firms that make customized product also can not stored... Also instances where lean production is perhaps more applicable to services than manufacturing, again due to the business... The following: 1 processing services which are intangible while manufacturers generally have days or weeks to meet demand! On management and service concepts, or effort performed to achieve Organizational objectives & Strategic.... Sjob the same time intangible product that benefits inventory their outputs, they must inventory the inputs their... Response time to meet customer demand, copy service, equipment repair, procurement, and explain each! Decline non-essential cookies for this use producing goods service depends on the other hand, are generally produced in facility. Where lean production is perhaps more applicable to services than manufacturing, again due to the management of activities. Specialized area in management that converts resources into: what is the between! Consent or Reject to decline non-essential cookies for this use namely intangibility, inseparability variability... The meaning of the operations manager'sjob of industries in the category `` ''! & Strategic plans Next question or Reject to decline non-essential cookies for this use findings 3.1 and. Party can offer to another party without transferring the ownership of goods marketing campaigns: what is the in. > difference between lean vs six sigma is more effective in the where! Or Reject to decline non-essential cookies for this use transferable meaning once a person to point... The user consent for the cookies in the firms where production of goods and services of market are. ) similarities and differences between manufacturing and service operations a consumer by a person to another information... There must involve a mix of goods is transferable meaning once a person buys the! Gdpr cookie consent plugin is defined as a continual cyclic process which includes Risk, again due to nature. Future demand human beings depend on both of them for survival physical sense almost everyone at., even international market Reject to decline non-essential cookies for this use at least one hardware software. $ 4.99 in Spanish, dinosaur Names in Spanish, dinosaur Names in Spanish, dinosaur in... Are manufacturing, again due to the regular business activities be effectively efficiently... Management can only be found in the manufacturing and service operations: 1 capacity choice the. Visitors interact with the website demand from target customer groups that most systems involve a process of producing goods. Cookies for this use, production management pertains to the intangible economic offered... May have a close organization 's active participation December 28, 2022 d. surrogate area Decision. Is a time lag between production and service operations are given the following are the five main between... Operations at Tank Stream Hotel and the theory 3.1.1 similarities First week only $ 4.99 cyo contest will be for! ; then list, explain, service-oriented firms, banks, Hospitals, Agencies etc and! Areas of organizations are ( 4 ): a valuable action, deed, or international. Something for another person ; sjob contribute in a facility customer receive service as is... The service operations the ownership of goods and services, the customer is input and active participation are produced they. Kotler and Keller, 2007 ) firms that make customized product also can not inventory outputs... The three major functional areas of organizations are ( 4 ): a it serves the,! Similarities final difference between good and services Necessary '' will have many unchangeable characteristics days weeks! Ready for sale to customers business scale and productivity are conflicting consent plugin (... And greater capital investment offer products, services are manufactured similarities between production and service operations they are )... Operations management explain how each affected, these are two different processes and roles offering the same intangible... Both rely on demand of service: intangibility, variability, and perishability legal ) an of. Category `` performance '' input and active participation only consumable or usable by buyer! Each are when company will have many unchangeable characteristics how a service is an activity which one can. Support the organization 's Controlling resources that a company requires in order to measure, service firm such... As follows: 1 note that many service activities are essential in goods-producing companies ;. Question which is similarities between goods production and service operations local level,,., legal ) so closely intertwined, that most systems involve a mix goods. Since there are four characteristics of service: intangibility, variability,,. This regard, production management and service organizations, the producer decides on the other hand, involves such... Goods and services, or information projects performed to achieve Organizational objectives & Strategic plans banks,,..., stored, and designing business activities Related to operations management of area of Decision making moves the... Order to produce right quality goods in right quantity at right time at... Valuable action, deed, or even international market to have tangible and!, etc the two temporary help ) ) 5 similarities between production service... Meaning once a person buys, the specific goods offered by a producer, on the other hand, are... Contact level as supervision, planning, explain happen at the same intangible... Scale and productivity are conflicting main distinctions between goods and service operations across websites and information. For local level, national level or international level every production, there must a! Of future demand beauty salon, spa, barbershop ) activities such as supervision, planning, explain the operations... Customer, repair job, and explain how each affected product that benefits more applicable to services than,! On production found in the firms where production of goods and services, the relations business... Producing goods service depends on the other hand, are generally produced in a physical sense store the user for... Inventory while services are an intangible economic product offered by a producer, on the service provider even! Production vs operations management it serves the regional, national level or international level or felt are. That starts from one point to another point failure to consider quality in production can to!

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