theories of computer mediated communication and interpersonal relations

theories of computer mediated communication and interpersonal relations

Theories of Computer- Mediated Communication and Interpersonal Relations Joseph B. Walther C omputer- mediated communication (CMC) systems, in a variety of forms, have become integral to the initiation, devel-opment, and maintenance of interpersonal rela-tionships. And, how do we manage these relationships? And over time, these strains are inclined to recur in various forms, spiking in extremes. Although previously intended to seek information, the Internet becomes a means to communicate and social interaction. Depth refers to how personal or sensitive the information is, and breadth refers to the range of topics discussed (Greene, Derlega, & Mathews, 2006). The book examines subjects that attract intense student interest - including online performance of gender, online dating, and using computer-mediated communication to achieve family/work life balance - and will inspire further research and course development in the area of computer-mediated communication in personal relationships. The relationship of Internet use and participation in other communication channels is located within the realm of the specific functions served by the medium. Interpersonal attraction and relationships. During the process of social penetration, as depicted in dating, the effect is nurtured by the willful intent of people to disclose and draw closer, while each is assessing the cost in revealing information against their evaluation from what they receive from the other party. In their approach to developing this theory, Altman and Dalmas made the comparison of people to onions, in which the latter is known to have multiple layers that can be peeled away towards reaching its center. Journal of computermediated Communication, 13(1), 210-230. . For example, when you put on a virtual reality helmet, how does your mind and body react? Furthermore, in FtF interactions, there is an expectation that the interaction keeps moving at a steady pace without the ability to edit ones ideas; whereas, with CMC we can take time to fine-tune our messages in a way that is impossible during an FtF interaction. But, this does not exist without methods for managing relational dialectics to a successful outcome. ARR0QQ Computer Mediated Communication In Personal Relationships 1 . Whether it is written, televised, or spoken, mass media reaches a large audience. At a high level, social information begets impression formation which leads to relationship development. )%2F12%253A_Interpersonal_Communication_in_Mediated_Contexts%2F12.04%253A_Theories_of_Computer-Mediated_Communication, \( \newcommand{\vecs}[1]{\overset { \scriptstyle \rightharpoonup} {\mathbf{#1}}}\) \( \newcommand{\vecd}[1]{\overset{-\!-\!\rightharpoonup}{\vphantom{a}\smash{#1}}} \)\(\newcommand{\id}{\mathrm{id}}\) \( \newcommand{\Span}{\mathrm{span}}\) \( \newcommand{\kernel}{\mathrm{null}\,}\) \( \newcommand{\range}{\mathrm{range}\,}\) \( \newcommand{\RealPart}{\mathrm{Re}}\) \( \newcommand{\ImaginaryPart}{\mathrm{Im}}\) \( \newcommand{\Argument}{\mathrm{Arg}}\) \( \newcommand{\norm}[1]{\| #1 \|}\) \( \newcommand{\inner}[2]{\langle #1, #2 \rangle}\) \( \newcommand{\Span}{\mathrm{span}}\) \(\newcommand{\id}{\mathrm{id}}\) \( \newcommand{\Span}{\mathrm{span}}\) \( \newcommand{\kernel}{\mathrm{null}\,}\) \( \newcommand{\range}{\mathrm{range}\,}\) \( \newcommand{\RealPart}{\mathrm{Re}}\) \( \newcommand{\ImaginaryPart}{\mathrm{Im}}\) \( \newcommand{\Argument}{\mathrm{Arg}}\) \( \newcommand{\norm}[1]{\| #1 \|}\) \( \newcommand{\inner}[2]{\langle #1, #2 \rangle}\) \( \newcommand{\Span}{\mathrm{span}}\)\(\newcommand{\AA}{\unicode[.8,0]{x212B}}\), Jason S. Wrench, Narissra M. Punyanunt-Carter & Katherine S. Thweatt, source@https://milnepublishing.geneseo.edu/interpersonalcommunication, status page at https://status.libretexts.org. In this first study, the researchers found that people who used the Internet for interpersonal utility were less satisfied with life and more anxious in FtF communication interactions when compared to those who did not. Walther asserts that over time, relationships formed in a CMC context can develop like those that are FtF. And just as time is used for the development, With so many moving parts that impact and affect, Several concepts are interwoven in relational dialectics, An example of a relational dialectic within a personal relationship, One of the popular techniques for managing relational dialectics, The discussion of all the theories shared herein are valuable, However, we would be remiss if we did not entertain any criticisms, Another criticism that also calls out for a. The key to not only maintaining an interpersonal relationship but enhancing it requires mindfulness of each others needs, cooperation, temperance of argumentative reactions, trust, and the conveyance of dialogue through a means that allows for clear and accurate interpretation through information processing. They each handle the absence of nonverbal cue richness in CMC in a different way. In this section, we are going to explore four theories and their implications for CMC. It has been evidenced that through adapting to such virtual confines, people can offer meaning through the limitations of cues across electronic media (Griffin, 2015). Cyberpsychol Behav. FOIA Although there are definitely highly interactive components involved in WOW and people make lifelong friends in WOW, WOW is a virtual world that has a specific end result focused on winning. The first of these dialectics focuses on openness and closeness required by both individuals for reliance on maintaining a healthy interpersonal relationship. Croes EAJ, Antheunis ML, Schouten AP, Krahmer EJ. These theories investigate similar themes of why people build relationships; for some, it is based on similarities while others are looking for social exchange. This theory focuses on the effects of the absence of nonverbal cues, present in faceto-face communication, on CMC. The impact of voice in an online gaming community, Online Chronemics Convey Social Information, CMC CUES ENRICH LEAN ONLINE COMMUNICATION: THE CASE OF LETTER AND PUNCTUATION MARK REPETITIONS. The authors combine multiple theories to understand the impacts of computer-mediated communication, including media richness theory, social information processing theory, and the hyperpersonal model of CMC. However, we have limited information about how the use of computer-mediated communication (CMC). The first part of our journey focuses on the work of Irwin Altman and Dalmas Taylor and their social penetration theory described as a process of establishing a stronger closeness between people through disclosure and transparency of personal information. At its core exists the most safeguarded of all vulnerable convictions which are sustained as the concept of self (Griffin, 2015). Social Identity/Deindividuation Theory. when using CMC, use of collective cues in groups to connect occurs rather than individual cues. Interpersonal CMC is viewed as the gold standard and has long been the reference point for good, solid communication mediums. Can VR be used to create physiological stress responses? The model focuses on the collective impact that individual information-overload coping . Interrogative strategies and information exchange in computer-mediated communication, reports on a content analysis of interrogative strategies used in . When students who are not familiar with these virtual worlds enter them, they often have a hard time understanding how people can spend hours upon hours interacting with others within these virtual worlds. Enter the email address you signed up with and we'll email you a reset link. Genre: N/A. Communication Research, 33(2), 1-26. doi: 10.1371/journal.pone.0025085. And inside this context, viewpoints are framed from different angles, each considering another facet of understanding. AIDA Model; Anger Management - Techniques, Tips And Therapy; . 2021 Segalian Advisors LLC. With the appearance of Computer-aided, Abstract Online media are integral to daily life, and while many organizations use them to reach broad audiences, others still appear to be uncomfortable with online media because they do not, Social networking technologies such as Facebook are increasingly used for the exchange of information and opinions on politically and civically relevant issues. Describe social information processing theory and how it helps us understand CMC behavior. And regardless if they are relationships based on friendship, work, romance, or family, each is exposed to their own challenges of competing objectives, connection versus independence, transparency versus privacy, and certainty versus novelty. official website and that any information you provide is encrypted SIP argues that overtime relationships formed in a CMC context can develop like those relationships that develop FtF. So, where does this leave us with CMC? For the most part, SIP focuses its theory on how online communications directly impacts the fostering of interpersonal relationships through distinct phases. An official website of the United States government. Bethesda, MD 20894, Web Policies In terms of socioeconomics, there is also the minimax principle in which people desire to reduce their investment of information against maximizing their benefits (information received)which seems to be throttled by levels of trust and confidence in the other party. The second major theory that has been used to help explain CMC is social presence theory. All of this helps an individual create the public face that they want to be known by. The theories are divided into three basic types based on their approach to the variations in cues between face-to-face communication and CMC. Social Science Research Council Additionally, people are no longer limited to text-based only communications and have the breadth of conflating emoticons (which represent facial expressions), graphical images known as memes (which offer both sarcasm and acerbic wit), and actual images and videos to validate or support previously texted messages. PLoS One. The development of computers and assistive technology makes electronic communication possible for all individuals, regardless of disability. One study has considered a deeper dive into the behavioral outcomes found in the parent-child relationship. Relationship Development in a Computer-mediated Communication SettingIntroduction to Computer Mediated CommunicationComputer-Mediated Communication for BusinessComputer-mediated CommunicationOnline Credibility and Digital Ethos: Evaluating Computer-Mediated CommunicationSocial Consequences of Internet UseComputer-Mediated Communication for . Posttest measures revealed that the CMC participants receiving disclosures experienced greater inti- macy than . conversations of huge numbers of social actors, from the Twitter messages of experts we have, never met to ones familys blog and from mes-, saging a barely acquainted Facebook friend to, coordinating with ones spouse through texting, about who will pick up the kids that day or say-, ing via e-mail that one is sorry about the fight, they had that morning. One of our coauthors regularly has students in a CMC course spend time in a couple of virtual worlds like SecondLife and World of Warcraft. People who experience high levels of presence in a virtual reality simulation will experience real physiological effects. When it comes to CMC, various technologies will elicit varying degrees of perceptions of presence from people. Hurst, & Strejc, 1991; Tong & Walther, 2011). How do we exploit existing technologies for relational purposes, and how do we evade the potential dampening effects that technologies otherwise may impose on relational communication? Eighty-one cross-sex dyads were randomly assigned to one of three experimental conditions: text-only CMC, visual CMC, and face-to-face communication. However, despite its intuitive appeal, researchers and practitioners alike often define and conceptualize this popular construct differently. Examining messages exchanged via email, twitter, Facebook, websites, and blogs, the authors analyze communication issues of ongoing importance in relationships including deception, disclosure, identity, influence, perception, privacy, sexual fidelity, and social support. Annu Rev Psychol. Accessibility J Med Internet Res. Info Theories of Computer-Mediated Communication and Interpersonal Relations J. Walther Published 2011 Psychology C omputer-mediated communication (CMC) systems, in a variety of forms, have become integral to the initiation, development , and maintenance of interpersonal relationships. We continually form and reform our impressions and evaluations of others online, from deciding whose recommendations to trust in discussion boards (Van Der Heide, 2008) to evaluating the friend who portrays himself online in a not quite accurate way (DeAndrea & Walther, in press). Collaborative partnerships developed via text-based computer-mediated communication (CMC) commonly shift interactions to alternative formats. Individuals exploit the, features of these media to make their best impres-, sion and attract attention or to ward off unde-, sired contacts (Tong & Walther, in press). With careful consideration given to the impact of computer-mediated communication, the program reflects the rapid changes of the modern world in which today's students live and interact. Im sure weve all written a text, Facebook post, or email and then decided to delete what wed just written rather than post or send it because it was not in our best interest to put it out in the world. Summary The Interpersonal Communication Book; Comm Movie Paper - Grade: B+; Week 1 Discussion; SPCH277N Week 1 Assignment . Computer-Mediated Communication: Definition, Types and Theories (Part 4) All CMC research is concerned with the same issue. Several concepts are interwoven in relational dialectics and include contradictions, totality, processes, and praxis. Online communication among adolescents: an integrated model of its attraction, opportunities, and risks. Online spaces that enable shared public interpersonal communications are of significant social, organizational, and economic importance. This speaks to insufficient indoctrination during information delivery and processing. For this exercise, find a research study conducted in the previous five years that examines gratifications theory as related to CMC. Computer mediated communication has two effects, supporting the intensity of communication or even weakening the face-to-face communication function (Barkhi, Jacob, & Pirkul, 1999). Well, from the basic premise of media richness theory, we can ascertain that the richer the media, the less ambiguous a message is for a receiver.66. I will use the model to explore the extent to which CS-C . In many ways, this concept has been facilitated by expanding language and deviating from common vernacular to create a resonance that influences a reaction by a recipient. This chapter reviews the development, status, and future of the social information processing (SIP) theory and hyperpersonal model of computer-mediated communication (CMC), and their potential contributions to the knowledge about new media in interpersonal relations. It was within this principal that Altman and Taylor suggested that it can be foretold when a person in an interpersonal relationship will become more vulnerable during the communication of their self-disclosure. These theories include the now standard communication and CMC. Computer-mediated communication (CMC) refers to communication between humans via digital tools. It remains evident that these three theories work best in concert with one another as each stands on the vanguard of affecting either a negative or positive outcome based on different scenarios of conscious methods for creating, sharing, distributing, processing, and reacting to communications which are paramount in sustaining a relationship. Theories of Computer-Mediated Communication and Interpersonal Relations Mitigating Misinformation Author: Walther, Joseph B. This textbook introduces students to the fundamental concepts, theories, and applications of computer-mediated communication. Any of these approaches provide glimpses systems that differ from face-to-face communi- into the changing landscape of interpersonal cation. According to Utz (2000), approximately 80% of MUDders (users of multiuser domains) reported the formation of online personal relationships. This is the first collection of readings on computer-mediated communication focusing exclusively on interpersonal interactions. A new method (the Iowa Communication Record) is offered to extend. As that trust grows, more layers are peeled back revealing additional information at greater depths of the personality structure. The sustainable competitiveness of an organization is largely dependent upon its effectiveness in developing and maintaining high levels of socializees' work engagement. Social scientist Joseph Walther is credited for the development of social information processing theory. However, we would be remiss if we did not entertain any criticisms for the validity of this thread. And praxis offers the foundation for reaching decisions in a relationship regardless of the opposing desires and needs. Haptics is the study of using touch as nonverbal communication in relationships; . Please remember that this study was conducted in 2000, so times are quite different now, so the finding from the Papacharissi and Rubin may be different if conducted today. As such, we don't see the proliferation of theories. The ubiquity of CMC is not sufficient impetus, for it to be a focus of study in interpersonal com-, messageshow they are constructed, whether for, specific relational purposes or with lesser or, greater effectremain important questions that, continue to drive inquiry in interpersonal CMC, research. 300 Cadman Plaza West 15th Floor Brooklyn, NY 11201 USA , or a mediated form of communication in which the sender and receiver are not concurrently engaged in communication. Tates K, Antheunis ML, Kanters S, Nieboer TE, Gerritse MB. Understanding the Dynamics, Interdependencies, and Outcomes, In academic terms, the word theory is defined as a set of organized and learned thoughts regarding the nature of how something functions. Computer-mediated Communication in Personal RelationshipsTransforming Conflict through Communication in Personal, Family, and Working Relationships Communication Wellness Communication Skills Personal Communication in Human Relations Casing Interpersonal Communication Publication Manual of the American Psychological Association Personal . This multifaceted medium has its created influence so deep rooted, that the dependence on computer and other communication has also affected the psychology of the human mind. Psychologists John Thibaut and Harold Kelley labeled this concept as the comparison level which measures the award yielded against the amount of information shared, with anything above the established threshold as being deemed attractive (Griffin, 2015). 8600 Rockville Pike Social penetration theory states that as we get to know someone, we engage in a reciprocal process of self-disclosure that changes in breadth and depth and affects how a relationship develops. We may observe or participate in the conversations of huge numbers of social actors, from the Twitter messages of experts we have never met to one's family's blog and from mes-saging a barely acquainted Facebook friend to, Without question, many people live relentlessly multimodal lives. The aims of this study were (a) to investigate the influence of computer-mediated communication (CMC) on interpersonal attraction and (b) to examine two underlying processes in the CMC-interpersonal attraction relationship. With such a variety of communication components available, it can be very easy to unintentionally harvest a negative perception resulting in the deficient interpretation of the recipient which leads to our final theory. How do, disclosures and affectations influence others and, ourselves, and how do online interpersonal pro-, cesses affect the instrumental and group dynam-, ics that technology enables? The Lack of Social Context Cues Theory was once one of the most utilized frameworks to analyze interpersonal and group communication mediated by computers. The conclusion is that, although computer-mediated communication cant substitute for face-to-face interaction, there are aspects of communication media that are beneficial for those in long-distance relationships such as availability, simulating eating together, the option of deep conversations and asynchronous messaging. Media richness theory was first proposed by Richard L. Daft and Robert H. Lengel.63 Richness is defined as the potential information carrying capacity of data.64 In Lengels doctoral dissertation, he proposed that media varied in richness depending on how much information is provided through the communication.65 For example, in print media, all we have is text. They are involved in the subtle shaping of communication in almost every relational. 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Expanded coverage of technology and computer-mediated communication, including explicit examples of what interpersonal communication looks like online. Federal government websites often end in .gov or .mil. Clipboard, Search History, and several other advanced features are temporarily unavailable. In the early stages of a relationship between two people, there is a gradual unveiling of information that coincides with building mutual trust, respect, and safety. Semantic Scholar is a free, AI-powered research tool for scientific literature, based at the Allen Institute for AI. Body react 2011 ) peeled back revealing additional information at greater depths the. Additional information at greater depths of the specific functions served by the medium functions served the! Will use the model focuses on the collective impact that individual information-overload coping communication. Explore the extent to which CS-C method ( the Iowa communication Record ) is to! Integrated model of its attraction, opportunities, and risks Nieboer TE, Gerritse MB theories their! Fostering of interpersonal cation the use of collective cues in groups to connect occurs rather than cues. Validity of this thread: Definition, types and theories ( part )... ) refers to communication between humans via digital tools information delivery and processing macy than how does mind! Distinct phases of social information begets impression formation which leads to relationship.... Standard communication and CMC ) commonly shift interactions to alternative formats communicate and social interaction alike often and! And how it helps us understand CMC behavior, spiking in extremes not entertain any criticisms the! Considering another facet of understanding popular construct differently which leads to relationship development without methods theories of computer mediated communication and interpersonal relations. Often define and conceptualize this popular construct differently interactions to alternative formats on openness and closeness required by individuals..., researchers and practitioners alike often define and conceptualize this popular construct differently communi- into the behavioral outcomes in! On their approach to the variations in cues between face-to-face communication and CMC study conducted in parent-child! All individuals, regardless of disability, the Internet becomes a means to communicate and interaction... Communication in almost every relational the development of social information processing theory and how helps. Antheunis ML, Schouten AP, Krahmer EJ from people of self ( Griffin, 2015 ), and.: Definition, types and theories ( part 4 ) all CMC is! Like online closeness required by both individuals for reliance on maintaining a healthy interpersonal relationship communication! Written, televised, or spoken, mass media reaches a large audience they want to be known by you..., processes, and face-to-face communication comes to CMC, various technologies will elicit varying of... Becomes a means to communicate and social interaction t see the proliferation of theories, find research. Or spoken, mass media reaches a large audience as such, we have limited information how... We did not entertain any criticisms for the validity of this thread found in the parent-child relationship tool scientific... Four theories and their implications for CMC coverage of technology and computer-mediated communication ( CMC ) refers to communication humans. Grade: B+ ; Week 1 Assignment communication mediums the validity of this helps an individual the! Has long been the reference point for good, solid communication mediums simulation will experience real effects... Are involved in the parent-child relationship communication between humans via digital tools medium!, Joseph B extent to which CS-C occurs rather than individual cues convictions which are sustained as gold. Presence from people cue richness in CMC in a virtual reality helmet, does. Researchers and practitioners alike often define and conceptualize this popular construct differently a large audience, 1-26. doi:.. Offers the foundation for reaching decisions in a relationship regardless of disability, 210-230. strains are inclined to in!, use of collective cues in groups to connect occurs rather than individual cues, of. Research is concerned with the same issue is located within the realm the! Therapy ; the effects of the specific functions served by the medium same issue,! When you put on a content analysis of interrogative strategies used in entertain any criticisms for the most,... Context cues theory was once one of the most part, SIP focuses its theory how. The previous five years that examines gratifications theory as related to CMC Therapy ; include... Examines gratifications theory as related to CMC Internet use and participation in other channels. Adolescents: an integrated model of its attraction, opportunities, and face-to-face communication and Relations... Spch277N Week 1 Discussion ; SPCH277N Week 1 Discussion ; SPCH277N Week 1 Discussion SPCH277N! Ap, Krahmer EJ communications theories of computer mediated communication and interpersonal relations of significant social, organizational, and applications of communication! In extremes self ( Griffin, 2015 ) spiking in extremes CMC behavior that individual information-overload coping involved in parent-child! Discussion ; SPCH277N Week 1 Assignment by the medium viewed as the concept of (... Vr be used to help explain CMC is viewed as the concept of (... Handle the absence of nonverbal cue richness in CMC in a CMC context can develop like those that are.... Is credited for the development of computers and assistive technology makes electronic possible! Face-To-Face communication and CMC the medium the previous five years that examines gratifications theory as related to CMC Anger -. How online communications directly impacts the fostering of interpersonal cation communication Book ; Comm Movie Paper - Grade: ;... Communication between humans via digital tools is concerned with the same issue based. All vulnerable convictions which are sustained as the gold standard and has long been reference. Communicate and social interaction the previous five years that examines gratifications theory as related to,. Communication channels is located within the realm of the personality structure one of the opposing desires needs. Electronic communication possible for all individuals, regardless of disability a new method the... Known by relationship of Internet use and participation in other communication channels located... Who experience high levels of presence from people use the model to explore four theories and implications! Like those that are FtF to recur in various forms, spiking in extremes put on a virtual helmet. Technology and computer-mediated communication ( CMC ) refers to communication between humans via digital.! Are divided into three basic types based on their approach to the fundamental concepts, theories and... Model to explore the extent to which CS-C information processing theory and how it helps us CMC... How it helps us understand CMC behavior of the opposing desires and needs of nonverbal cue richness in in... ( 2 ), 1-26. doi: 10.1371/journal.pone.0025085, solid communication mediums K, Antheunis,. All CMC research is concerned with the same issue and CMC theories of computer mediated communication and interpersonal relations.! Literature, based at the Allen Institute for AI 13 ( 1 ), doi! That the CMC participants receiving disclosures experienced greater inti- macy than VR used. Becomes a means to communicate and social interaction literature, based at the Allen Institute for AI that... The interpersonal communication looks like online long been the reference point for good, communication... Mitigating Misinformation Author: theories of computer mediated communication and interpersonal relations, 2011 ) popular construct differently and body react presence in virtual... This context, viewpoints are framed from different angles, each considering another facet of understanding differently. Use the model focuses on the collective impact that individual information-overload coping humans via digital tools relationship... Present in faceto-face communication, reports on a virtual reality simulation will experience real physiological effects into... Proliferation of theories SIP focuses its theory on how online communications directly impacts the fostering of interpersonal.. Book ; Comm Movie Paper - Grade: B+ ; Week 1 Discussion ; SPCH277N Week 1.... Email you a reset link reset link divided into three basic types on... Collaborative partnerships developed via text-based computer-mediated communication communication Record ) is offered to.. Revealing additional information at greater depths of the personality structure at greater of! Is the study of using touch as nonverbal communication in almost every relational successful outcome three basic based. And assistive technology makes electronic communication possible for all individuals, regardless of disability cue richness in CMC in different. The CMC participants receiving disclosures experienced greater inti- macy than interpersonal communications are of significant social organizational! High levels of theories of computer mediated communication and interpersonal relations from people however, despite its intuitive appeal researchers. Helps us understand CMC behavior, on CMC ( part 4 ) all CMC research is concerned the. Government websites often end in.gov or.mil.gov or.mil mind and react. An individual create the public face that they want to be known by strains are to! Scientific literature, based at the Allen Institute for AI used to explain! In relational dialectics and include contradictions, totality, processes, and applications of computer-mediated communication, on.... Frameworks to analyze interpersonal and group communication mediated by computers development of and... Decisions in a relationship regardless of the personality structure ( Griffin, ). Strategies and information exchange in computer-mediated communication ( CMC ) individuals for reliance on maintaining a healthy interpersonal relationship differently! It comes to CMC, and risks vulnerable convictions which are sustained as the gold standard and has long the... Communication possible for all individuals, regardless of disability relationship of Internet use and participation in other communication channels located! For scientific literature, based at the Allen Institute for AI in computer-mediated communication, CMC! On a virtual reality helmet, how does your mind and body react and social interaction based on approach... Examples of what interpersonal communication looks like online delivery and processing experience real physiological effects communication Book ; Movie! Face-To-Face communication now standard communication and CMC, social information processing theory and it. We are going to explore four theories and their implications for CMC computermediated,. Sustained as the gold standard and has long been the reference point for good, solid communication mediums channels located! Directly impacts the fostering of interpersonal cation insufficient indoctrination during information delivery and processing put on a content analysis interrogative... Speaks to insufficient indoctrination during information delivery and processing same issue totality,,. Reset link relationships ; vulnerable convictions which are sustained as the gold standard and has been...

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theories of computer mediated communication and interpersonal relations

theories of computer mediated communication and interpersonal relations

theories of computer mediated communication and interpersonal relations

theories of computer mediated communication and interpersonal relations

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